Customer Relations

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service

Hardcover
$24.30 $27.00

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Building a Storybrand: Clarify Your Message So Customers Will Listen

Hardcover
$24.29 $26.99

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Checking In: Hospitality-Driven Thinking, Business, and You

Paperback
$18.86 $20.95

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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

Paperback
$17.10 $19.00

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Delivering Happiness: A Path to Profits, Passion, and Purpose

Paperback
$17.09 $18.99

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Dotcom Secrets: The Underground Playbook for Growing Your Company Online with Sales Funnels

Paperback
$17.99 $19.99

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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Hardcover
$26.99 $29.99

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Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Custo Mers

Paperback
$22.49 $24.99

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Fish!: A Proven Way to Boost Morale and Improve Results

Hardcover
$25.20 $28.00

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Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty

Hardcover
$23.40 $26.00

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Inspired: How to Create Tech Products Customers Love

Hardcover
$15.29 $16.99

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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life

Hardcover
$17.96 $19.95

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Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days

Hardcover
$28.80 $32.00

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New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Paperback
$17.99 $19.99

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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions

Paperback
$16.19 $17.99

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Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Paperback
$17.99 $19.99

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Raving Fans

Hardcover
$23.39 $25.99

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Referrals Done Right: The Secret to Creating Infinite Opportunities to Grow Your Small Business

Hardcover
$22.49 $24.99

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Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

Hardcover
$23.39 $25.99

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The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy

Paperback
$17.99 $19.99

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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Paperback
$17.09 $18.99

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The Delivering Knock Your Socks Off Service

Paperback
$17.99 $19.99

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The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary

Hardcover
$21.60 $24.00

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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

Paperback
$16.16 $17.95

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Customer Relations Books

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service

Building a Storybrand: Clarify Your Message So Customers Will Listen

Checking In: Hospitality-Driven Thinking, Business, and You

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

Delivering Happiness: A Path to Profits, Passion, and Purpose

Dotcom Secrets: The Underground Playbook for Growing Your Company Online with Sales Funnels

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Custo Mers

Fish!: A Proven Way to Boost Morale and Improve Results

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty

Inspired: How to Create Tech Products Customers Love

Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life

Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Raving Fans

Referrals Done Right: The Secret to Creating Infinite Opportunities to Grow Your Small Business

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The Delivering Knock Your Socks Off Service

The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

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