Return policy
At Magsstore, we are committed to providing a reliable
shopping experience with transparent delivery and return options.
Customer Support
Our customer support team is
available to assist you with order questions, product inquiries, and
account-related requests. You can contact us through our Customer Support page
or access your Magsstore account to check your order status.
For assistance, please contact us
at:
[email protected]
Shipping & Delivery
Orders are processed after payment
confirmation. Processing times may vary depending on product availability and
order details.
Delivery times vary based on the
shipping method selected and the destination. Tracking information, when
available, will be provided after your order has been shipped.
Returns
We accept eligible returns for
books within 30 days of delivery for unopened and unused products in their
original packaging.
Returned products must:
- Be unused and
unopened
- Be in the
original packaging
- Include all
original product materials
If you receive a damaged,
defective, or incorrect product, please contact our support team so we can
assist you with the appropriate resolution.
To request a return, please visit:
You
can cancel your magazine subscription at any time within 6 months and we will
refund you unfulfilled copies amount after deducting operational and admin
charges. in general, if you are unsatisfied with your magazine within 6 months
of purchase, you may cancel and receive a pro-rated refund for undelivered issues.
No refund will be issued for orders older than 6 months for any reason.
Approved refunds will be processed to the original payment method after the returned product has been received and reviewed.
